Privacy policy

Privacy policy

We appreciate your visit to our website www.waltl-seilbahnen.at and your interest in our company and our offerings. Despite careful content control, we assume no liability for external links to third-party content, as we do not initiate the transmission of this information, nor have we selected or modified the addressee of the transmitted information or the transmitted information itself.

The protection of your personal data during collection, processing and use during your visit to our website is important to us and is carried out in accordance with legal regulations, which you can find out more about at https://www.dsb.gv.at/, for example.

Below, we explain what information we collect during your visit to our website and how it is used.

1. Collection and storage of personal data, as well as the nature and purpose of its use

a) When visiting the website

Each time a customer (or other visitor) accesses our website, the Internet browser used on your device (computer, laptop, tablet, smartphone, etc.) automatically sends information to our website’s server. This information is temporarily stored in a so-called log file.

The following data is collected without your intervention and stored until it is automatically deleted:

  • IP address of the requesting computer, as well as device ID or individual device identifier and device type,
  • Name of the file accessed and amount of data transferred, as well as date and time of access,
  • Notification of successful retrieval,
  • requesting domain,
  • Description of the type of internet browser used and, if applicable, the operating system of your device, as well as the name of your access provider.
  • Your browser history data and your standard weblog information,

Our legitimate interest pursuant to Art. 6(1)(f) GDPR in collecting the data is based on the following purposes: ensuring smooth connection establishment and convenient use of the website, evaluating system security and stability, and for other administrative purposes.

Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

b) When using our contact form

If you have any questions, we offer you the option of contacting us using a form provided on the website. At least the following information is required: name, email address, message, so that we know who the enquiry comes from and can respond to it. Further information can be provided voluntarily.
Data processing for the purpose of contacting us is carried out in accordance with Art. 6 (1) (a) GDPR on the basis of your voluntary consent.
The personal data collected by us for the use of the contact form will be automatically deleted after your enquiry has been processed.

To protect your enquiries via the online form, we use the reCAPTCHA service provided by Google Inc. The query serves to distinguish whether the input is made by a human or abusively by automated, machine processing. The query includes sending the IP address and, if necessary, other data required by Google for the reCAPTCHA service to Google. For this purpose, your input is transmitted to Google and reused there. However, your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases and with your consent pursuant to Art. 6 (1) (a) GDPR will the full IP address be transmitted to a Google server in the USA and truncated there. On our behalf, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged with other Google data. These data are subject to the different data protection provisions of Google. For more information, please refer to Google’s privacy policy at www.google.com/intl/de/policies/privacy/.

The recipient of the collected data is Google. If your data is transferred to the United States, this is done on the basis of your consent in accordance with Art. 49(1)(a) GDPR. In addition, Google has committed to us in a standard contractual clause that a level of data protection equivalent to that of the EU will be guaranteed in third countries outside the EU to which data is exported.

2. Disclosure of personal data

Your data will not be transferred to third parties for purposes other than those listed below.

We will only pass on your data to third parties if:

  • you have given your express consent to this (Art. 6(1)(a) GDPR),
  • this is necessary for the performance of a contract with you (Art. 6(1)(b) GDPR),
  • there is a legal obligation to disclose the data (Art. 6(1)(c) GDPR),
  • the disclosure is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data (Art. 6(1)(f) GDPR).

In such cases, however, the scope of the data transmitted is limited to the minimum necessary.

Our data protection provisions comply with the applicable data protection regulations and the data is only processed within the Republic of Austria. No data is transferred to third countries and no such transfer is intended.

3. Rights of data subjects

The GDPR grants users (the so-called data subjects) various rights, some of which are new. These must all be listed, along with the legal basis, which is why this section is somewhat longer. Please read the rights carefully! Among other things, the data subject has the right to request information at any time about whether and which data is processed for what purpose and to whom it is passed on and on what basis. This also includes the right of the data subject to receive copies. Exception: In the case of large databases (e.g. social networks), users may be asked to specify the type of data they wish to receive information about. The information must be provided without delay and in no case may take longer than one month.

Upon request, we will be happy to inform you whether and which personal data relating to you is stored (Art. 15 GDPR), in particular about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data if it was not collected by us, and the existence of automated decision-making, including profiling.

You also have the right to have any inaccurate personal data corrected or incomplete data completed (Art. 16 GDPR).

Furthermore, you have the right to request that we restrict the processing of your data, provided that the legal requirements for this are met (Art. 18 GDPR).

You have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format or to request that it be transferred to another controller (Art. 20 GDPR).

In addition, you have the so-called ‘right to be forgotten’, i.e. you can request us to delete your personal data if the legal requirements for this are met (Art. 17 GDPR).

Regardless of this, we will automatically delete your personal data if the purpose of data collection no longer applies or if data processing has been carried out unlawfully.

In accordance with Art. 7(3) GDPR, you have the right to revoke your consent at any time. As a result, we will no longer be permitted to continue processing data based on this consent in the future.

You also have the right to object to the processing of your personal data at any time, provided that a right of objection is provided for by law. In the event of an effective revocation, your personal data will also be automatically deleted by us (Art. 21 GDPR).

If you wish to exercise your right of revocation or objection, simply send an email to: info@waltl-seilbahnen.at

In the event of violations of data protection regulations, you have the right to lodge a complaint with the competent supervisory authority or any other supervisory authority in accordance with Art. 77 GDPR.
The competent supervisory authority in Austria is the Data Protection Authority:

Bachichgasse 40-42
1030 Vienna
Email: dsb@dsb.gv.at

4. Duration of data storage

The duration of the storage of personal data is determined by the respective statutory retention period (e.g. commercial and tax law retention periods). After expiry of the period, the corresponding data is routinely deleted, provided that it is no longer required for the fulfilment or initiation of a contract and/or we no longer have a legitimate interest in its continued storage.

In accordance with legal requirements in Austria, data is stored for 7 years in particular in accordance with Section 132 (1) BAO (accounting documents, receipts/invoices, accounts, receipts, business documents, statements of income and expenditure, etc.), for 22 years in connection with real estate and for 10 years for documents in connection with electronically provided services, telecommunications, radio and television services provided to non-businesses in EU member states and for which the Mini One Stop Shop (MOSS) is used.

5. Cookies

We use cookies on our website. These are small text files that your browser automatically creates and that are stored on your device when you visit our website.

The cookie stores information that is related to the specific device used. However, this does not mean that we immediately obtain knowledge of your identity.

The use of cookies serves primarily to make the use of our website more convenient for you: We use so-called session cookies to recognise that you have already visited individual subpages of our website. If you have registered, your password will be stored for the duration of your visit to our website and when you switch between subpages, so that you do not have to re-enter it each time, or goods you have placed in your shopping basket will be stored until you ‘proceed to checkout’. These session cookies are automatically deleted when you leave our website. In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your device for a specific period of time. If you visit our site again to use our services, it will automatically recognise that you have already been with us and what entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to statistically record and evaluate the use of our website and to optimise our offers for you. These cookies enable us to automatically recognise that you have already visited our website when you visit it again. These cookies are automatically deleted after a defined period of time.

The data processed by cookies is necessary for the purposes mentioned above in order to protect our legitimate interests and those of third parties in accordance with Art. 6 (1) (f) GDPR. Most browsers automatically accept cookies. If you do not want us to recognise information about your computer, please set your internet browser to delete cookies from your computer hard drive, block all cookies or warn you before a cookie is stored. You can find out how to delete or block cookies in the help and support section of your internet browser. There you will find instructions on how to find the file or directory where cookies are stored.

Please note that completely deactivating cookies may mean that you cannot use all the functions of our website.

If you leave our website via a link or by clicking on a banner advertisement and thus access external sites, cookies may also be set by the addressee of the clicked target page. We are not legally responsible for these cookies. For information on the use of such cookies and the information stored on them by our advertising partners, please refer to their privacy policies.

Java applets and/or Java Script are used in the provision of our website. If, for security reasons, you do not wish to use these auxiliary programmes or active content, you should deactivate the corresponding setting in your browser.

6. Online marketing/analysis tools

We use online marketing measures and tracking tools on our website to analyse user behaviour on our website. We use this statistical data to design our website in line with user requirements, to continuously adapt it for you, our users, and to optimise its use. The online marketing and tracking measures we use are based on Art. 6(1)(f) GDPR and Section 15(3) TMG. Our stated interests are legitimate within the meaning of the aforementioned provision.

a) Matomo (formerly Piwik)

Data is collected and stored on our website using the web analysis service software Matomo (www.matomo.org) on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes in accordance with Art. 6 (1) lit. f GDPR. Pseudonymised usage profiles can be created and evaluated from this data for the same purpose. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the website visitor’s internet browser. Among other things, cookies enable the recognition of an internet browser. The data collected using Matomo technology (including your pseudonymised IP address) is processed on our servers.

The information generated by the cookie in the pseudonymous user profile is not used to personally identify visitors to our website and is not merged with personal data about the bearer of the pseudonym. Consent can be revoked at any time.

b) Google Web Fonts (local hosting)

This website uses web fonts provided by Google Inc. to ensure uniform font display.
The Google fonts are installed locally. No connection to Google servers is established.

Further information about Google web fonts can be found at developers.google.com/fonts/faq

and in Google’s privacy policy: www.google.com/policies/privacy/

c) Font Awesome (local hosting)

This site uses Font Awesome for consistent font display. Font Awesome is installed locally. There is no connection to Fonticons, Inc. servers.

For more information about Font Awesome, please visit

fontawesome.com/help and see the Fonticons, Inc. privacy policy: fontawesome.com/privacy.

7. Data security

We take all necessary technical and organisational security measures to store your personal data in such a way that it is not accessible to third parties or the public. If you wish to contact us by e-mail, we would like to point out that the confidentiality of the information transmitted cannot be fully guaranteed when using this method of communication. We therefore recommend that you send us confidential information exclusively by post.

8. Up-to-dateness and changes to this privacy policy

This privacy policy is currently valid and was last updated in July 2025.

Due to the further development of our website and offers on it, or due to changes in legal or regulatory requirements, it may become necessary to amend this privacy policy. You can access and print out the current privacy policy at any time on our website at https://www.waltl-seilbahnen.at/datenschutz.

9. Name and contact details of the controller and the data protection officer

This privacy policy applies to data processing by:

WALTL Seilbahnen GmbH – Stefan Waltl / Grub 8 / 6391 Fieberbrunn / +43 (0) 664 – 380 41 43 / info@waltl-seilbahnen.at